A survey of state technology directors reveals that security ranks first on the list of legacy application issues facing states. The National Association of State Technology Directors distributed the survey to all 50 state central IT authorities; the questions focused on six modernization topics: mainframe, process, budget, pandemic effects, workforce and governance. READ MORE
Regulatory News Roundup The latest news about regulatory agencies around the country
Top Security Trends for 2023
The Top 23 Security Predictions for 2023, Part 1 and Part 2, rounds up security predictions from a variety of sources. One source, Presidio, for example, predicts “exponential growth in ransomware attacks” to continue in 2023. READ MORE
Mont. New Teacher Licenses Decline in 2022 A teacher licensure report released January 6 from the state of
Montana shows a decline in teacher licenses in 2022. Superintendent Elsie Arntzen said, “As I’ve said before, our schools mirror the many help wanted signs in businesses throughout our Montana communities.” READ MORE
Wyo. Bills Propose Joining Interstate Licensing Compacts for Psychologists New legislation in Wyoming proposes easing licensing requirements for psychologists, as well as for licensed professional counselors. The Joint Labor, Health and Social Services Committee sponsored two bills that propose the state join both the Psychology Interjurisdictional Compact, also known as PSYPACT, and the Counseling Compact. READ MORE
What Are the Top Priorities for Your Regulatory Agency in 2023? Share the top priorities for your regulatory agency for 2023. Take our quick two-question survey. Thank you for your input! TAKE SURVEY
How to Eliminate Paper at Your Licensing Agency in 2023 Moving away from paper and towards a digital government improves the efficiency of your office, helping you manage worker shortages, as well as licensing backlogs—caused by outdated paper licensing systems. Learn ways to digitize your agency for 24/7 service. READ MORE
Cybersecurity Top Priority for State CIOs The National Association of State Chief Information Officers released the State CIO Top Ten Policy and Technology Priorities for 2023. Cybersecurity and risk management remains the number one priority for state CIOs, according to the results from the survey of 51 state and territory chief information officers. READ MORE
Open ID: Logging In Made Easy
Q: We receive a lot of calls from users who forget their credentials/security answers to our websites. What can we do to better support them?
A: Many regulatory agencies handle a high volume of calls—with a significant portion of those
calls involving login issues. Those high call volumes lead to longer wait times and frustrated users. Addressing login issues frees up the phone lines for more pertinent concerns and supports the efficient use of staff resources and time. KEEP READING
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