Before automating their processes, every interaction created a pile of paperwork that the Alabama Home Builders Licensure Board processed by hand. By automating processes and turning workflows 100% electronic, the board drastically increased capacity and accuracy. Today, the licensure board annually
processes 8,000+ new and renewal license applications for home builders and roofers. READ MORE
Regulatory News Roundup The latest news about regulatory agencies around the country
Will ChatGPT ‘Revolutionize’ Digital Government?
“The next generation of AI, which includes ChatGPT, has the potential to revolutionize the way governments interact with their citizens.” That assessment comes from ChatGPT, in response to a prompt on ChatGPT’s effect on state government digital services. Conversely, Michael Ahn, an associate professor of public policy at the University of Massachusetts Boston, who’s studied the potential of language models, sees some challenges with ChatGPT and government. READ MORE
Nev. Nurses Licensure Reciprocity Opposed by Labor Unions Lawmakers in Nevada hope to remove barriers for out-of-state nurses to work in Nevada; with Assembly Bill 108 Nevada would join the Nurse Licensure Compact (NLC), enabling nurses in participating states to practice in those NLC states. Labor unions, however, argue that joining the compact only exacerbates the poor working conditions nurses face. READ MORE
Improving Customer Service with Online Renewals A Wisconsin regulatory agency shares how their focus on technology enhancements for online applications and renewals resulted in better customer service for Wisconsin
residents. Regulation Matters: A CLEAR conversation interviews Dan Hereth, Secretary of the Wisconsin Department of Safety and Professional Services, about his agency's journey with a modernization initiative. READ MORE
New! Latest Resources for Regulators Explore our new library of resources, offering you the latest news and solutions for regulatory agencies. READ MORE
How to Modernize your Agency in 5 Phases Learn how to modernize your agency in five phases. Perhaps your agency needs to start at phase 1, establishing clear objectives. Or perhaps your agency
lands squarely in phase 3, bringing public-facing services online. Wherever you start, find the journey’s end at phase 5, where your agency serves as a model agency, harnessing automatic data collection and insights to drive continuous improvement. READ MORE
GL Solutions Partners with Software Reseller Carahsoft GL Solutions recently partnered with Carahsoft Technology Corp. to provide government agencies with another pathway to purchase the company’s GL Suite regulatory software. Carhasoft, a government IT reseller, enables agencies to
purchase GL Suite directly from authorized reseller partners, versus going through a lengthy RFP process. READ
MORE
What Does Modernization Really Mean for Regulatory
Agencies?
What does modernization really mean for regulatory agencies? Modernization means keeping up with the following trends, standards and tools. READ MORE
Your Go-To Guide: Key Components of a Professional Licensing System
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