Chief Technology Officer for the Arizona Medical Board Pushpa Gregory shares two tips for making changes at your agency in an interview with GL
Solutions. “When changes are mandated, we have to do it the best way possible,” she explains, “without too much pain for the staff. Those changes are a little difficult to accept sometimes, but that has to be done. There are no options there.” READ MORE
Regulatory News Roundup The latest news about regulatory agencies around the country
Eight Ways to Use AI at your Agency
Research by the Virginia IT Agency recommends eight practical uses for artificial intelligence at state agencies. VITA’s Enterprise Architecture Technical Brief focuses on use cases for chatbots, as well as for ChatGPT. READ MORE
N.C. Bill Aims to Increase Child Care Workforce North Carolina Gov. Roy Cooper signed a bill into law that recognizes
credentials for childcare development associates (CDA). Recognizing these credentials means more workers to care for young children. READ MORE
Marijuana Contamination Regulations Vary from State to State The 47 states that allow some cannabis use regulate the potency and contamination of cannabis differently. And a lack of uniform testing standards has led to inconsistent lab results. Some states have recalled products that were cleared for sale despite the presence of harmful contaminants. READ MORE
Survey: Why Agencies are Choosing Agency Transformation Why are regulatory agencies moving beyond modernization and choosing agency transformation? Discover the possibilities for your agency by taking our Operational Excellence Survey. The survey helps gauge your agency's place on the transformation journey. Then a step-by-step plan guides your agency to where you want to be. READ MORE
ROI of Change Management Arizona Barbering and Cosmetology Board's Executive Director Frank Migali shares the return on investment of positive customer experiences and how he validates the success of changes at his agency in an interview with GL Solutions. READ MORE
Driving Successful Change with Ariz. Cosmetology Board’s ED Frank Migali Arizona Barbering and Cosmetology Board's Executive Director Frank Migali shares how he drives successful change at his agency, including his vision of providing “world-class customer care.” One change he made to
modernize communications saved his agency $60,000 annually—on postage alone. READ
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How Does your Agency Measure Up?
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What does modernization mean for your regulatory agency?
What does modernization really mean for your regulatory agency? Modernization means keeping up with these trends, standards and tools. READ MORE
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